Add your sail date and the links open on the night before.
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Second, and the best evening on the list. The Maya's $30 nightly fee includes a shuttle to the Long Beach Cruise Terminal, a mile away by Hilton's count.
Its Carnival Bon Voyage package adds parking for up to 7 nights and the ride back. There's a pool with floating cabanas, fire pits on its own sand beach, and Fuego for dinner.
The package price isn't published, and neither is self-parking. Breakfast costs extra.
Sailing Carnival? Book the package, and set the shuttle time at check-in.
Book it if
- Carnival cruisers who want a resort night a mile from the ship
- Drivers who'll book the Bon Voyage package
- Dog owners with a medium-sized dog
Look elsewhere if
- You're sailing from San Pedro.
- You want the price in writing before you book.
- You want breakfast included.
Your night before, from here
From check-in to the gangway, using only what The Maya publishes.
Fourteen acres of palm gardens on the water, with Playa at the Maya: 6,500 square feet and 285 tons of real sand, fire pits and chaises, a resort-style urban beach in the hotel's words. The seaside pool has a whirlpool and floating cabanas, and Fuego does Latin coastal food on a patio looking back at downtown.
The Maya's $30-a-night destination fee (plus tax) includes "complimentary shuttle service to the Long Beach Cruise Terminal", per its FAQ. Its Carnival Bon Voyage package says the shuttle runs to and from the terminal, with times set at the front desk when you arrive.
Not included. Cafe de Fuego serves breakfast 7 to 11 AM, and a Breakfast by the Bay package includes it.
Hilton puts the Long Beach Cruise Terminal 1.00 mile away. The Maya is on the Queen Mary side of Queensway Bay, facing downtown across the water. Your cruise line’s documents name your terminal and check-in window.
The Carnival Bon Voyage package includes parking for one car for up to 7 nights, plus the shuttle both ways. The Maya doesn't publish the package price, and self-parking and valet are listed without a rate.
Night-Before Score: 81 of 100
Scored only from what the hotel publishes. Here’s how the Night-Before Score works.
Getting here, and on to the ship
Pick where you’re coming from. Solid lines are rides the hotel publishes; a question mark is a leg you’ll arrange yourself.
Hilton lists the airport shuttle as not available. It puts LAX 22 miles away.
The Maya's $30-a-night destination fee (plus tax) includes "complimentary shuttle service to the Long Beach Cruise Terminal", per its FAQ. Its Carnival Bon Voyage package says the shuttle runs to and from the terminal, with times set at the front desk when you arrive.
Hilton puts the Long Beach Cruise Terminal 1.00 mile away. The Maya is on the Queen Mary side of Queensway Bay, facing downtown across the water.
From LAX without a hotel shuttle
Rideshare and taxis pick up at the LAX-it lot next to Terminal 1; no flat taxi fare to either terminal is published. Prime Time Shuttle's Express Service to San Pedro starts at $39, and Carnival's transfer to Long Beach is $34.99 a person if you land by noon. The Rental Car Center, open since March 2026, is a shuttle ride away.
Hilton lists the airport shuttle as not available. It puts Long Beach Airport 8 miles away.
The Maya's $30-a-night destination fee (plus tax) includes "complimentary shuttle service to the Long Beach Cruise Terminal", per its FAQ. Its Carnival Bon Voyage package says the shuttle runs to and from the terminal, with times set at the front desk when you arrive.
Hilton puts the Long Beach Cruise Terminal 1.00 mile away. The Maya is on the Queen Mary side of Queensway Bay, facing downtown across the water.
From LGB without a hotel shuttle
Taxis wait by Parking Structure A and rideshare is on the outer curb. Carnival's transfer to Long Beach is $31.99 a person if you land by 12:30 PM, and Long Beach Shuttle lists $75 to the Long Beach terminal and $85 to San Pedro. The rental counters are in the Historic Terminal.
The Carnival Bon Voyage package includes parking for one car for up to 7 nights, plus the shuttle both ways. The Maya doesn't publish the package price, and self-parking and valet are listed without a rate.
Parking for your stay: Self-parking and valet available; no rate published.
The Maya's $30-a-night destination fee (plus tax) includes "complimentary shuttle service to the Long Beach Cruise Terminal", per its FAQ. Its Carnival Bon Voyage package says the shuttle runs to and from the terminal, with times set at the front desk when you arrive.
Hilton puts the Long Beach Cruise Terminal 1.00 mile away. The Maya is on the Queen Mary side of Queensway Bay, facing downtown across the water.
Landing on sail morning instead? Some cruise lines and shuttle companies run straight to the terminals; compare the airports and the landing guidelines.
Which terminal
Long Beach (Carnival)It's a Long Beach hotel, for Carnival's terminal beside the Queen Mary. Sailing Princess, Norwegian, Royal Caribbean or Virgin? You leave from San Pedro, across the harbor.
Distance
1 mileHilton puts the Long Beach Cruise Terminal 1.00 mile away. The Maya is on the Queen Mary side of Queensway Bay, facing downtown across the water.
Source: themayalongbeach.comShuttle departures
Not publishedThe hotel doesn’t publish set times. Ask at check-in, and leave slack on a busy sailing morning. Your cruise documents give your terminal check-in window.
Source: themayalongbeach.comParking while you sail
Cruise parking
Car parked in the packageThe Carnival Bon Voyage package includes parking for one car for up to 7 nights, plus the shuttle both ways. The Maya doesn't publish the package price, and self-parking and valet are listed without a rate.
Source: themayalongbeach.comThe port’s own lots
No rate publishedSan Pedro: the port’s lots at the World Cruise Center, the Battleship IOWA and the Catalina terminal are open around the clock. The first hour is free, then $2 an hour up to $23 a day ($40 oversized), with free shuttles on ship days and no reservation needed, per the port.
Long Beach: Carnival’s garage next to the terminal is $23 a day, with a 7-foot height limit, per Visit Long Beach. Compare every parking option.
Source: portoflosangeles.orgThe evening and the morning
The evening
Pool · Food or bar on siteFourteen acres of palm gardens on the water, with Playa at the Maya: 6,500 square feet and 285 tons of real sand, fire pits and chaises, a resort-style urban beach in the hotel's words. The seaside pool has a whirlpool and floating cabanas, and Fuego does Latin coastal food on a patio looking back at downtown.
Breakfast
Not freeNot included. Cafe de Fuego serves breakfast 7 to 11 AM, and a Breakfast by the Bay package includes it.
Address
Queensway Bay, across from downtown700 Queensway Drive, Long Beach, CA 90802
Hotel website
The fine print, in one place
Times, fees, rooms and the small stuff, as The Maya publishes it. Where it says “not stated”, the hotel doesn’t say, and a quick call will settle it.
Check-in and check-out
Minimum age
To check in, per the hotel.
Resort fee
$30 plus tax a night: premium Wi-Fi, refillable waters, an Agua Fresca welcome drink, in-room Nespresso, the 24-hour gym and the cruise-terminal shuttle
Wi-Fi
Premium Wi-Fi, in the destination fee
Parking for your stay
Self-parking and valet available; no rate published
Cruise parking is in the parking section above.
Breakfast
Paid; Cafe de Fuego, 7–11 AM daily, and weekend brunch 10 AM–2:30 PM
Pool
Seaside pool with a whirlpool, floating cabanas, a full bar and a fire pit
Pets
Dogs welcome, medium size at most, with a $100 non-refundable fee.
Food and drink on site
- FuegoLatin-infused bar and lounge; coastal cuisines of Mexico and Latin America, with a patio
- Cafe de FuegoBreakfast, 7–11 AM
Rooms
191 rooms on 14 acres, in Water View and Standard View categories; select rooms have private balconies.
Accessibility
Accessible rooms are listed.
On site
- EV chargingNot stated
- Guest laundryNot stated
- Fitness centerYes
- Pets allowedYes
Nearby, by the hotel’s count
- Long Beach Cruise Terminal1 mi
- Aquarium of the Pacific1 mi
Distances as the hotel or its brand lists them. Bars use a square-root scale so short walks stay visible.
Also worth knowing
- Destination fee includes the shuttle to the Long Beach Cruise Terminal
- Carnival Bon Voyage package: parking for one car up to 7 nights, and the shuttle both ways; price not published
- Complimentary downtown shuttle to the Pike, Pine Avenue, Shoreline Village and the Aquarium
- Playa at the Maya: 6,500 sq ft of sand with fire pits
Before you book
Worth knowing
- The $30-a-night destination fee plus tax is added to every stay.
- Check-in 4 PM, check-out 11 AM; early check-in isn't guaranteed. Minimum age 18.
- Hilton's page shows no airport shuttle.
- Hilton still lists it as Hotel Maya, a DoubleTree by Hilton; its own site now calls it The Maya.
What we couldn’t confirm
- The Bon Voyage package price
- Self-parking and valet rates
- Shuttle times
Rates and policies are as the hotel published them on September 26, 2026. Confirm anything you’re counting on when you book.
Worth a look alongside it
Wake up in downtown Long Beach, a short ride from Carnival.
Tell us your sail date and we’ll check The Maya for the night before. No payment on the form.
The Maya FAQ
Does The Maya have a cruise shuttle?
Yes. The Maya's $30-a-night destination fee (plus tax) includes "complimentary shuttle service to the Long Beach Cruise Terminal", per its FAQ. Its Carnival Bon Voyage package says the shuttle runs to and from the terminal, with times set at the front desk when you arrive.
Does The Maya have an airport shuttle?
Not that it publishes. From Los Angeles International: Hilton lists the airport shuttle as not available. It puts LAX 22 miles away. From Long Beach Airport: Hilton lists the airport shuttle as not available. It puts Long Beach Airport 8 miles away.
Can I park at The Maya while I cruise?
Yes, but the price isn't published. The Carnival Bon Voyage package includes parking for one car for up to 7 nights, plus the shuttle both ways. The Maya doesn't publish the package price, and self-parking and valet are listed without a rate.
How far is The Maya from the cruise terminal?
Hilton puts the Long Beach Cruise Terminal 1.00 mile away. The Maya is on the Queen Mary side of Queensway Bay, facing downtown across the water. It sits in our by a terminal band. It's a Long Beach hotel, for Carnival's terminal beside the Queen Mary. Sailing Princess, Norwegian, Royal Caribbean or Virgin? You leave from San Pedro, across the harbor.
Can I check in early or check out late on cruise days?
Check-in is 4:00 PM and check-out 11:00 AM. The hotel doesn't publish early or late terms, so ask when you book, not on the day.
Will the hotel hold my bags?
The hotel doesn't say. Most hotels will hold bags between check-out and a late shuttle, but that's a call to make, not an assumption.
Does the port shuttle come back for me after the cruise?
The Maya's $30-a-night destination fee (plus tax) includes "complimentary shuttle service to the Long Beach Cruise Terminal", per its FAQ. Its Carnival Bon Voyage package says the shuttle runs to and from the terminal, with times set at the front desk when you arrive.
What's the breakfast timing on sail morning?
Paid; Cafe de Fuego, 7–11 AM daily, and weekend brunch 10 AM–2:30 PM. Plan coffee on the way if you're leaving early.
Can I park an oversized vehicle or charge an EV?
EV charging: not stated. Clearance and oversized parking aren't published. Long Beach's cruise garage has a 7-foot height limit. San Pedro's lots take oversized vehicles, at $40 a day.
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