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Second, three points behind Rumbao, which has a rooftop pool. Casablanca puts the cruise ship terminal .2 miles, 1,000 feet, from the hotel, on a page it writes for cruisers.
There are rooftop stone tubs, three hot spas on the south terrace and a panoramic elevator, and Wi-Fi is free.
There's no parking, breakfast or pool, pets aren't allowed, and the hotel puts the Panamerican Pier 3 miles away — the short number is for the terminal, not for that pier.
Roll the bags down if you board at Piers 1–4, and book a cab if your ship is at Pan American.
Book it if
- Anyone sailing from Piers 1–4
- A small hotel in Old San Juan
Look elsewhere if
- You have a car.
- You travel with a pet.
- Your ship boards at Pan American.
Your night before, from here
From check-in to the gangway, using only what Casablanca publishes.
No pool, but "stone bathtubs on the rooftop that are unique individual mini pools" and three hot spas on the south terrace, Cafe Mimosa, which the hotel's page links to, and rooms from a Classic Queen to two suites, on Calle Fortaleza.
"Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)," per the hotel. It mentions no shuttle, and it puts the Panamerican Pier, where Royal Caribbean and Norwegian board, 3 miles away.
None: "No, you can order food from many of local restaurants that deliver," per the hotel's FAQ.
Casablanca's page for cruisers says "Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)", without naming the pier, and puts the Panamerican Pier 3 miles away. Your cruise line’s documents name your terminal and check-in window.
No parking at the hotel: "No, Old Town is mostly pedestrian," per its FAQ, which says guests get a discount at the nearby Paseo Portuario garage with a stamped ticket. Nothing about leaving the car while you cruise.
Night-Before Score: 48 of 100
Scored only from what the hotel publishes. Here’s how the Night-Before Score works.
Getting here, and on to the ship
Pick where you’re coming from. Solid lines are rides the hotel publishes; a question mark is a leg you’ll arrange yourself.
"No. There are no shuttles allowed in San Juan City," per the hotel's FAQ.
"Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)," per the hotel. It mentions no shuttle, and it puts the Panamerican Pier, where Royal Caribbean and Norwegian board, 3 miles away.
Casablanca's page for cruisers says "Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)", without naming the pier, and puts the Panamerican Pier 3 miles away.
From SJU without a hotel shuttle
The port puts SJU about 10 minutes from the Pan American Piers and about 15 from Piers 1–4, around $24 to $30 by taxi or rideshare. Taxis run on zone fares and take cash only, per Discover Puerto Rico, and Uber and Lyft pick up at the airport.
No parking at the hotel: "No, Old Town is mostly pedestrian," per its FAQ, which says guests get a discount at the nearby Paseo Portuario garage with a stamped ticket. Nothing about leaving the car while you cruise.
Parking for your stay: None: "No, Old Town is mostly pedestrian"; a discount at the nearby Paseo Portuario garage with a stamped ticket.
"Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)," per the hotel. It mentions no shuttle, and it puts the Panamerican Pier, where Royal Caribbean and Norwegian board, 3 miles away.
Casablanca's page for cruisers says "Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)", without naming the pier, and puts the Panamerican Pier 3 miles away.
Landing on sail morning instead? Some cruise lines and shuttle companies run straight to the terminals; see the airport page and the landing check.
Which terminal
Old San Juan or Pan AmericanSan Juan has two cruise districts, per the port: Old San Juan, with Piers 1, 3 and 4 on Calle Marina, and the Pan American Piers on Isla Grande, across the bay. Royal Caribbean gives Pan American Pier 2 as its address and Norwegian gives Pan American Pier 1 East, on their own pages. Your cruise documents name your pier.
Source: sanjuancruiseport.comDistance
0.2 mi to the cruise terminalCasablanca's page for cruisers says "Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)", without naming the pier, and puts the Panamerican Pier 3 miles away.
Source: hotelcasablancapr.comShuttle departures
No shuttleYou leave when you’re ready: it’s a walk or a short cab. Your cruise documents give your terminal check-in window.
Source: hotelcasablancapr.comParking while you sail
Cruise parking
Cruise parking unconfirmedNo parking at the hotel: "No, Old Town is mostly pedestrian," per its FAQ, which says guests get a discount at the nearby Paseo Portuario garage with a stamped ticket. Nothing about leaving the car while you cruise.
Source: hotelcasablancapr.comParking in San Juan
No parking at the piers“There is no parking within San Juan Cruise Port,” per the port, which points drivers to the public Covadonga lot across from the Old San Juan piers; Royal Caribbean says the same for Pan American Pier 2, while Celebrity’s page says its terminal has a lot. The cheapest daily figure we found is the Isla Grande airport’s long-term lot, $8.56 a day on a local parking guide, not the operator, and a taxi from the Pan American side. None of the garages publishes a week-long cruise rate.
Source: sanjuanpuertorico.comThe evening and the morning
The evening
Food or bar on siteNo pool, but "stone bathtubs on the rooftop that are unique individual mini pools" and three hot spas on the south terrace, Cafe Mimosa, which the hotel's page links to, and rooms from a Classic Queen to two suites, on Calle Fortaleza.
Breakfast
Not freeNone: "No, you can order food from many of local restaurants that deliver," per the hotel's FAQ.
Address
Calle Fortaleza, Old San Juan316 Calle Fortaleza, Old San Juan, PR 00901
Hotel website
The fine print, in one place
Times, fees, rooms and the small stuff, as Casablanca publishes it. Where it says “not stated”, the hotel doesn’t say, and a quick call will settle it.
Check-in and check-out
Minimum age
Not stated by the hotel.
Resort fee
None stated
Wi-Fi
Free in all rooms and public areas
Parking for your stay
None: "No, Old Town is mostly pedestrian"; a discount at the nearby Paseo Portuario garage with a stamped ticket
Cruise parking is in the parking section above.
Breakfast
None: "No, you can order food from many of local restaurants that deliver"
Pool
No pool: "stone bathtubs on the rooftop that are unique individual mini pools" and three hot spas on the south terrace
Pets
"Pets are not allowed," per the hotel's FAQ.
Food and drink on site
- Cafe MimosaLinked from the hotel’s page
Rooms
Classic Queen, Comfort King, Double Queen, Balcony Queen, Superior Suite and Junior Suite.
Accessibility
A "brand new panoramic elevator".
On site
- EV chargingNot stated
- Guest laundryNot stated
- Fitness centerNot stated
- Pets allowedNo
Nearby, by the hotel’s count
- Cruise ship terminal".2 Miles (1000 ft.)"
- Panamerican Pier3 miles
Distances as the hotel or its brand lists them. Bars use a square-root scale so short walks stay visible.
Also worth knowing
- Late check-out to 1 PM, $28.61
- Pets are not allowed
- A page for cruisers lists Azamara, Carnival, Celebrity, Disney, Oceania, Silversea and Royal Caribbean
- Reservations +1 (844) HOTELPR, shared with Villa Herencia
Before you book
Worth knowing
- Check-in 4 PM, check-out 11 AM; late check-out to 1 PM costs $28.61, per the hotel's FAQ.
- No parking at the hotel; a discount at the Paseo Portuario garage with a stamped ticket.
- A "brand new panoramic elevator", per the FAQ.
- Free Wi-Fi in all rooms and public areas.
- Its cruise page lists Azamara, Carnival, Celebrity, Disney, Oceania, Silversea and Royal Caribbean.
- It puts the Panamerican Pier 3 miles away.
- It shares a reservations line, +1 (844) HOTELPR, with Villa Herencia.
What we couldn’t confirm
- Which pier the .2 miles is to
- Whether you can leave a car at the Paseo Portuario garage while you cruise
Rates and policies are as the hotel published them on September 26, 2026. Confirm anything you’re counting on when you book.
Worth a look alongside it
Wake up in Old San Juan, above the piers.
Tell us your sail date and we’ll check Casablanca for the night before. No payment on the form.
Casablanca FAQ
Does Casablanca have a cruise shuttle?
No, and you may not need one. "Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)," per the hotel. It mentions no shuttle, and it puts the Panamerican Pier, where Royal Caribbean and Norwegian board, 3 miles away.
Does Casablanca have an airport shuttle?
Not that it publishes. "No. There are no shuttles allowed in San Juan City," per the hotel's FAQ.
Can I park at Casablanca while I cruise?
The hotel doesn't say. No parking at the hotel: "No, Old Town is mostly pedestrian," per its FAQ, which says guests get a discount at the nearby Paseo Portuario garage with a stamped ticket. Nothing about leaving the car while you cruise.
How far is Casablanca from the cruise terminal?
Casablanca's page for cruisers says "Hotel to Cruise Ship Terminal – .2 Miles (1000 ft.)", without naming the pier, and puts the Panamerican Pier 3 miles away. In our ranking it's in the “In Old San Juan” band. San Juan has two cruise districts, per the port: Old San Juan, with Piers 1, 3 and 4 on Calle Marina, and the Pan American Piers on Isla Grande, across the bay. Royal Caribbean gives Pan American Pier 2 as its address and Norwegian gives Pan American Pier 1 East, on their own pages. Your cruise documents name your pier.
Can I check in early or check out late on cruise days?
Late check-out to 1 PM, $28.61.
Will the hotel hold my bags?
The hotel doesn't say. Most hotels will hold bags between check-out and a late shuttle, but that's a call to make, not an assumption.
Does the port shuttle come back for me after the cruise?
You can walk back to the Old San Juan hotels from Piers 1–4, and none runs a shuttle to the ship. From the piers it's a taxi or rideshare to SJU, around $24 to $30, per the port.
What's the breakfast timing on sail morning?
None: "No, you can order food from many of local restaurants that deliver". Plan coffee on the way if you're leaving early.
Can I park an oversized vehicle or charge an EV?
EV charging: not stated. Clearance and oversized parking aren't published. None of the lots we found publishes an RV or oversized rate; ask before you drive over.
Booking the cruise too?
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