Pre-Cruise Hotels · San Juan

20Twentieth of 20 · Condado & Miramar

DoubleTree by Hilton San Juan

An outdoor pool, Café Pierre and Silk, 2 miles from the cruise port by Hilton's count.

No shuttle statedCruise parking unconfirmedBreakfast not stated
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26of 100
Night-Before Score
The verdict

Twentieth, level on 26 with ten others: behind the Hampton and Embassy Suites on breakfast, and ahead of the other eight on Hilton's 2 miles to the cruise port — O:live says about 3, and the rest give none. The DoubleTree has an outdoor pool, Café Pierre and Silk, 2 miles from the cruise port by Hilton's count.

A daily resort charge covers a beach club with loungers, umbrellas and towels, bikes and a shuttle to Ocean Park, and there's EV charging on site.

The page we read didn't show the charge's amount, breakfast isn't stated, and Hilton doesn't name the pier — a distance to the port, not to your ship.

Take a short cab to your pier in the morning.

Book it if

  • Swimmers
  • Pet owners
  • Drivers who want cheap overnight parking

Look elsewhere if

  • You want breakfast included.
  • You want to avoid a resort charge.
Sail Morning

Your night before, from here

From check-in to the gangway, using only what DoubleTree publishes.

Evening
Check in and settle

An outdoor pool, Café Pierre, which "serves a crowd-pleasing selection of International cuisine all day", Silk for Asian food, Lily's Chocolatier and a Starbucks at Gallery Plaza.

Before bed
Line up your ride

Hilton mentions no shuttle to the ship and lists the cruise port 2 miles away. The resort charge covers a shuttle to Ocean Park, not the piers. A taxi or rideshare covers the trip.

Sail morning
Breakfast, your call

Not stated; Café Pierre serves international food all day.

Heading out
To the terminal

Hilton lists the San Juan Cruise Port and Old San Juan each 2 miles away, without naming a pier, and SJU 4 miles. Your cruise line’s documents name your terminal and check-in window.

While you sail
Your car

Self-parking $25 a day, valet $30, per Hilton. Nothing about leaving the car while you cruise.

Score

Night-Before Score: 26 of 100

26No. 20 of 20

Scored only from what the hotel publishes. Here’s how the Night-Before Score works.

To the Ship

Getting here, and on to the ship

Puerta de Tierra Isla Grande Condado Condado Lagoon Santurce 16 15 14 13 10 6 5 4 Pan American Pier 2 · Muelle Panamericano, Isla Grande — Royal Caribbean embarkationPA2 Pan American Pier 1 East · Calle Lindbergh, Isla Grande — Norwegian embarkationPA1E 20 1 km · 0.6 mi N
This hotelOther ranked hotels, tap one to open itCruise terminalStraight line to the ship, not a routeReal geography: NOAA’s GSHHG shoreline, generalised, so piers and quays aren’t drawn. Pins from the hotel’s own map data, the hotel’s or a map listing’s pin, the US Census Bureau’s address geocoder, Wikipedia and Wikidata; address-geocoded pins can sit up to a block off.

Pick where you’re coming from. Solid lines are rides the hotel publishes; a question mark is a leg you’ll arrange yourself.

?? 4 mi 2 miles to the cruise port SJUNo. 20The ship
Leg 1 · Luis Muñoz Marín International to the hotel
No shuttle

No hotel shuttle, per Hilton. It puts SJU 4 miles away.

Leg 2 · Hotel to the ship
No shuttle stated

Hilton mentions no shuttle to the ship and lists the cruise port 2 miles away. The resort charge covers a shuttle to Ocean Park, not the piers.

Hilton lists the San Juan Cruise Port and Old San Juan each 2 miles away, without naming a pier, and SJU 4 miles.

From SJU without a hotel shuttle

The port puts SJU about 10 minutes from the Pan American Piers and about 15 from Piers 1–4, around $24 to $30 by taxi or rideshare. Taxis run on zone fares and take cash only, per Discover Puerto Rico, and Uber and Lyft pick up at the airport.

?? your drive 2 miles to the cruise port Your carNo. 20The ship
Leg 1 · Drive in and park
Cruise parking unconfirmed

Self-parking $25 a day, valet $30, per Hilton. Nothing about leaving the car while you cruise.

Parking for your stay: $25 a day; valet $30.

Leg 2 · Hotel to the ship
No shuttle stated

Hilton mentions no shuttle to the ship and lists the cruise port 2 miles away. The resort charge covers a shuttle to Ocean Park, not the piers.

Hilton lists the San Juan Cruise Port and Old San Juan each 2 miles away, without naming a pier, and SJU 4 miles.

Landing on sail morning instead? Some cruise lines and shuttle companies run straight to the terminals; see the airport page and the landing check.

Which terminal

Old San Juan or Pan American

San Juan has two cruise districts, per the port: Old San Juan, with Piers 1, 3 and 4 on Calle Marina, and the Pan American Piers on Isla Grande, across the bay. Royal Caribbean gives Pan American Pier 2 as its address and Norwegian gives Pan American Pier 1 East, on their own pages. Your cruise documents name your pier.

Source: sanjuancruiseport.com

Distance

2 miles to the cruise port

Hilton lists the San Juan Cruise Port and Old San Juan each 2 miles away, without naming a pier, and SJU 4 miles.

Source: hilton.com

Shuttle departures

No shuttle

There’s no hotel shuttle to time, so a taxi or rideshare leaves when you’re ready. Your cruise documents give your terminal check-in window.

Source: hilton.com
Parking

Parking while you sail

Cruise parking

Cruise parking unconfirmed

Self-parking $25 a day, valet $30, per Hilton. Nothing about leaving the car while you cruise.

Source: hilton.com

Parking in San Juan

No parking at the piers

“There is no parking within San Juan Cruise Port,” per the port, which points drivers to the public Covadonga lot across from the Old San Juan piers; Royal Caribbean says the same for Pan American Pier 2, while Celebrity’s page says its terminal has a lot. The cheapest daily figure we found is the Isla Grande airport’s long-term lot, $8.56 a day on a local parking guide, not the operator, and a taxi from the Pan American side. None of the garages publishes a week-long cruise rate.

Compare every parking option.

Source: sanjuanpuertorico.com
The Night Before

The evening and the morning

The evening

Pool · Food or bar on site

An outdoor pool, Café Pierre, which "serves a crowd-pleasing selection of International cuisine all day", Silk for Asian food, Lily's Chocolatier and a Starbucks at Gallery Plaza.

Breakfast

Not stated

Not stated; Café Pierre serves international food all day.

Address

Avenida De Diego, Condado

105 Avenida De Diego, San Juan, PR 00911
Hotel website

Fact Sheet

The fine print, in one place

Times, fees, rooms and the small stuff, as DoubleTree publishes it. Where it says “not stated”, the hotel doesn’t say, and a quick call will settle it.

Check-in and check-out

Check-in4:00 PM
Check-out11:00 AM

Minimum age

—

Not stated by the hotel.

Resort fee

A daily resort charge, amount not shown on the page we read; covers Wi-Fi, beach club access, bikes, 10% off at the spa, water, a shuttle to Ocean Park and coffee

Wi-Fi

Free in-room and lobby Wi-Fi, per Hilton, which also counts it in the resort charge

Parking for your stay

$25 a day; valet $30

Cruise parking is in the parking section above.

Breakfast

Not stated

Pool

Outdoor pool

Pets

Pets up to 30 lb, $75 non-refundable.

Food and drink on site

  • Café Pierre"serves a crowd-pleasing selection of International cuisine all day."
  • SilkAsian
  • Lily's ChocolatierChocolatier
  • Starbucks at Gallery PlazaCoffee

Rooms

Room types aren’t published on the pages we could read.

Accessibility

The hotel’s pages don’t detail accessible rooms. Call before you book if you need one.

On site

  • EV chargingYes
  • Guest laundryNot stated
  • Fitness centerYes
  • Pets allowedYes

Nearby, by the hotel’s count

  • San Juan Cruise Port2 miles
  • Old San Juan2 miles
  • SJU4 miles

Distances as the hotel or its brand lists them. Bars use a square-root scale so short walks stay visible.

Also worth knowing

  • A shuttle to Ocean Park, inside the resort charge
  • Pets up to 30 lb, $75 non-refundable
  • AAA Three Diamond
Worth Knowing

Before you book

Worth knowing

  • Check-in 4 PM, check-out 11 AM.
  • Self-parking $25 a day; valet $30.
  • A daily resort charge, amount not shown on the page we read, covers Wi-Fi, beach club access with loungers, umbrellas and towels, bikes, 10% off at the spa, water, a shuttle to Ocean Park and coffee, per Hilton.
  • Free in-room and lobby Wi-Fi, per Hilton, which also counts Wi-Fi in the resort charge.
  • EV charging on site and a fitness center.
  • AAA Three Diamond, on AAA's San Juan list.
  • Hilton puts SJU 4 miles away.

What we couldn’t confirm

  • The resort charge's amount
  • Breakfast
  • Which pier Hilton's 2 miles is to
  • Whether you can park while you cruise

Rates and policies are as the hotel published them on September 26, 2026. Confirm anything you’re counting on when you book.

Compare

Worth a look alongside it

Ready when you are

Wake up in Condado or Miramar, a cab from the piers.

Tell us your sail date and we’ll check DoubleTree for the night before. No payment on the form.

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FAQ

DoubleTree FAQ

Does DoubleTree have a cruise shuttle?

Not that it publishes. Hilton mentions no shuttle to the ship and lists the cruise port 2 miles away. The resort charge covers a shuttle to Ocean Park, not the piers.

Does DoubleTree have an airport shuttle?

Not that it publishes. No hotel shuttle, per Hilton. It puts SJU 4 miles away.

Can I park at DoubleTree while I cruise?

The hotel doesn't say. Self-parking $25 a day, valet $30, per Hilton. Nothing about leaving the car while you cruise.

How far is DoubleTree from the cruise terminal?

Hilton lists the San Juan Cruise Port and Old San Juan each 2 miles away, without naming a pier, and SJU 4 miles. In our ranking it's in the “Condado & Miramar” band. San Juan has two cruise districts, per the port: Old San Juan, with Piers 1, 3 and 4 on Calle Marina, and the Pan American Piers on Isla Grande, across the bay. Royal Caribbean gives Pan American Pier 2 as its address and Norwegian gives Pan American Pier 1 East, on their own pages. Your cruise documents name your pier.

Can I check in early or check out late on cruise days?

Check-in is 4:00 PM and check-out 11:00 AM. The hotel doesn't publish early or late terms, so ask when you book, not on the day.

Will the hotel hold my bags?

The hotel doesn't say. Most hotels will hold bags between check-out and a late shuttle, but that's a call to make, not an assumption.

Does the port shuttle come back for me after the cruise?

There's no hotel shuttle to the port. From the piers it's a taxi or rideshare to SJU, around $24 to $30, per the port.

What's the breakfast timing on sail morning?

Not stated. Plan coffee on the way if you're leaving early.

Can I park an oversized vehicle or charge an EV?

EV charging: on site, per the hotel. Clearance and oversized parking aren't published. None of the lots we found publishes an RV or oversized rate; ask before you drive over.

Booking the cruise too?

Tell us your dates and we'll line up the ship, the hotel and the ride. A real advisor does the work. No obligation.

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Prefer to talk? Book a free 30-minute call or call (407) 312-0306.

DoubleTreeNo. 20 of 20 · night before your cruise
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