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Eighth, level on 36 with the Gallery Inn and El Convento: behind the Gallery Inn, which offers parking, and ahead of El Convento on stated distance — Hilton's 1 mile to the Old San Juan cruise terminal. Palacio Provincial has an outdoor infinity pool, a rooftop bar and the Consular Restaurant, in rooms with 14 ft beamed ceilings.
Pets are welcome for $100, and Wi-Fi is free.
There's no parking of any kind, breakfast is paid, and Hilton lists no shuttle — the mile to the terminal is on you.
Leave the car at home, and take a cab to your pier in the morning.
Book it if
- Pet owners
- Swimmers
- Anyone flying in without a car
Look elsewhere if
- You have a car.
- You want breakfast included.
Your night before, from here
From check-in to the gangway, using only what Palacio Provincial publishes.
An outdoor infinity pool and a rooftop bar, the Consular Restaurant & Bar, room service and a gym, in rooms with "14ft high wooden beam ceilings".
Hilton lists the Old San Juan cruise terminal 1 mile away and no shuttle; at a mile, we don't score a walk. A taxi or rideshare covers the trip.
A full breakfast, "Available for a fee," per Hilton.
Hilton lists "Old San Juan Port Cruise Terminal: 1 mile", and La Fortaleza, the governor's mansion, at 0 miles. Hotelguides.com says 0.2 miles; we use Hilton's figure. Your cruise line’s documents name your terminal and check-in window.
"Self-parking: Not available" and "Valet parking: Not available," per Hilton.
Night-Before Score: 36 of 100
Scored only from what the hotel publishes. Here’s how the Night-Before Score works.
Getting here, and on to the ship
Pick where you’re coming from. Solid lines are rides the hotel publishes; a question mark is a leg you’ll arrange yourself.
Hilton lists an airport shuttle as not available and puts SJU 9 miles away.
Hilton lists the Old San Juan cruise terminal 1 mile away and no shuttle; at a mile, we don't score a walk.
Hilton lists "Old San Juan Port Cruise Terminal: 1 mile", and La Fortaleza, the governor's mansion, at 0 miles. Hotelguides.com says 0.2 miles; we use Hilton's figure.
From SJU without a hotel shuttle
The port puts SJU about 10 minutes from the Pan American Piers and about 15 from Piers 1–4, around $24 to $30 by taxi or rideshare. Taxis run on zone fares and take cash only, per Discover Puerto Rico, and Uber and Lyft pick up at the airport.
"Self-parking: Not available" and "Valet parking: Not available," per Hilton.
Parking for your stay: None: "Self-parking: Not available"; "Valet parking: Not available".
Hilton lists the Old San Juan cruise terminal 1 mile away and no shuttle; at a mile, we don't score a walk.
Hilton lists "Old San Juan Port Cruise Terminal: 1 mile", and La Fortaleza, the governor's mansion, at 0 miles. Hotelguides.com says 0.2 miles; we use Hilton's figure.
Landing on sail morning instead? Some cruise lines and shuttle companies run straight to the terminals; see the airport page and the landing check.
Which terminal
Old San Juan or Pan AmericanSan Juan has two cruise districts, per the port: Old San Juan, with Piers 1, 3 and 4 on Calle Marina, and the Pan American Piers on Isla Grande, across the bay. Royal Caribbean gives Pan American Pier 2 as its address and Norwegian gives Pan American Pier 1 East, on their own pages. Your cruise documents name your pier.
Source: sanjuancruiseport.comDistance
1 mile to the cruise terminalHilton lists "Old San Juan Port Cruise Terminal: 1 mile", and La Fortaleza, the governor's mansion, at 0 miles. Hotelguides.com says 0.2 miles; we use Hilton's figure.
Source: hilton.comShuttle departures
No shuttleThere’s no hotel shuttle to time, so a taxi or rideshare leaves when you’re ready. Your cruise documents give your terminal check-in window.
Source: palacioprovincial.comParking while you sail
Cruise parking
No parking at the hotel"Self-parking: Not available" and "Valet parking: Not available," per Hilton.
Source: palacioprovincial.comParking in San Juan
No parking at the piers“There is no parking within San Juan Cruise Port,” per the port, which points drivers to the public Covadonga lot across from the Old San Juan piers; Royal Caribbean says the same for Pan American Pier 2, while Celebrity’s page says its terminal has a lot. The cheapest daily figure we found is the Isla Grande airport’s long-term lot, $8.56 a day on a local parking guide, not the operator, and a taxi from the Pan American side. None of the garages publishes a week-long cruise rate.
Source: sanjuanpuertorico.comThe evening and the morning
The evening
Pool · Food or bar on siteAn outdoor infinity pool and a rooftop bar, the Consular Restaurant & Bar, room service and a gym, in rooms with "14ft high wooden beam ceilings".
Breakfast
Not freeA full breakfast, "Available for a fee," per Hilton.
Address
San Francisco Street, Old San Juan103 San Francisco Street, San Juan, PR 00901
Hotel website
The fine print, in one place
Times, fees, rooms and the small stuff, as Palacio Provincial publishes it. Where it says “not stated”, the hotel doesn’t say, and a quick call will settle it.
Check-in and check-out
Minimum age
Not stated by the hotel.
Resort fee
None stated
Wi-Fi
Free
Parking for your stay
None: "Self-parking: Not available"; "Valet parking: Not available"
Cruise parking is in the parking section above.
Breakfast
Full breakfast, "Available for a fee"
Pool
Outdoor infinity pool
Pets
Pets allowed, $100 non-refundable, per Hilton.
Food and drink on site
- Consular Restaurant & BarOn-site restaurant; room service
- Rooftop barPer the hotel’s own site
Rooms
Rooms with "14ft high wooden beam ceilings, Large wooden Juliet style window doors checkered floors".
Accessibility
The hotel’s pages don’t detail accessible rooms. Call before you book if you need one.
On site
- EV chargingNo
- Guest laundryNot stated
- Fitness centerYes
- Pets allowedYes
Nearby, by the hotel’s count
- Old San Juan Port Cruise Terminal1 mile
- Castillo San Felipe del Morro1 mile
- Castillo San Cristóbal1 mile
- La Fortaleza, the governor’s mansion0 miles
- Isla Grande Airport3.70 miles
Distances as the hotel or its brand lists them. Bars use a square-root scale so short walks stay visible.
Also worth knowing
- Pets: $100 non-refundable
- Hotelguides.com says 0.2 miles to the cruise terminal; Hilton says 1 mile
Before you book
Worth knowing
- Check-in 3 PM, check-out 11 AM.
- No self-parking or valet.
- No EV charging.
- Free Wi-Fi.
- Hilton puts SJU 9 miles away.
What we couldn’t confirm
- Minimum check-in age
- Accessible rooms
- Any resort fee
Rates and policies are as the hotel published them on September 26, 2026. Confirm anything you’re counting on when you book.
Worth a look alongside it
Wake up in Old San Juan, above the piers.
Tell us your sail date and we’ll check Palacio Provincial for the night before. No payment on the form.
Palacio Provincial FAQ
Does Palacio Provincial have a cruise shuttle?
Not that it publishes. Hilton lists the Old San Juan cruise terminal 1 mile away and no shuttle; at a mile, we don't score a walk.
Does Palacio Provincial have an airport shuttle?
Not that it publishes. Hilton lists an airport shuttle as not available and puts SJU 9 miles away.
Can I park at Palacio Provincial while I cruise?
No. "Self-parking: Not available" and "Valet parking: Not available," per Hilton.
How far is Palacio Provincial from the cruise terminal?
Hilton lists "Old San Juan Port Cruise Terminal: 1 mile", and La Fortaleza, the governor's mansion, at 0 miles. Hotelguides.com says 0.2 miles; we use Hilton's figure. In our ranking it's in the “In Old San Juan” band. San Juan has two cruise districts, per the port: Old San Juan, with Piers 1, 3 and 4 on Calle Marina, and the Pan American Piers on Isla Grande, across the bay. Royal Caribbean gives Pan American Pier 2 as its address and Norwegian gives Pan American Pier 1 East, on their own pages. Your cruise documents name your pier.
Can I check in early or check out late on cruise days?
Check-in is 3:00 PM and check-out 11:00 AM. The hotel doesn't publish early or late terms, so ask when you book, not on the day.
Will the hotel hold my bags?
The hotel doesn't say. Most hotels will hold bags between check-out and a late shuttle, but that's a call to make, not an assumption.
Does the port shuttle come back for me after the cruise?
There's no hotel shuttle to the port. From the piers it's a taxi or rideshare to SJU, around $24 to $30, per the port.
What's the breakfast timing on sail morning?
Full breakfast, "Available for a fee". Plan coffee on the way if you're leaving early.
Can I park an oversized vehicle or charge an EV?
EV charging: not on site. Clearance and oversized parking aren't published. None of the lots we found publishes an RV or oversized rate; ask before you drive over.
Booking the cruise too?
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