Getting There · New Orleans

New Orleans Cruise Port Rental Car Guide

We found no rental counter at the Erato Street or Julia Street terminals. The nearest one is in the lobby of the Hilton Riverside, about 0.4 miles from Julia Street, and Avis and Budget both list it as “services Cruise Ship Port.” Its weekend hours are short, and for the ride from the airport you may not want a car at all.

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0.4 mifrom the Hilton Riverside counter to Julia Street (our estimate)
9–1that counter’s hours on a Sunday
$36the city’s flat cab fare from MSY downtown, for one or two
14.75%tax on an MSY rental, by our sum

What does your trip look like?

Choose one. New Orleans puts the ship a cab ride away; the car is for the country beyond the city.

Pick the one that sounds like your trip.
Checked Sept 28, 2026 against primary sourcesEvery price editable, every assumption labelled47 sources cited
Poydras Street

“Services Cruise Ship Port”: a counter in the Hilton lobby

Three downtown offices, as their own pages describe them; the first two sit within about half a mile of the terminals.

Avis · Budget

Avis and Budget, Hilton Riverside lobby

2 Poydras St · 504-581-6901
0.4 mi to Julia St0.6 mi to Erato St
HoursMon–Fri 8 AM–6 PM · Sat 9 AM–2 PM · Sun 9 AM–1 PM
ShuttleNone. Both brands list the counter as “services Cruise Ship Port”; Avis names it “New Orleans Hilton Cruise Ship”

Budget: “2 Poydras St, (services Cruise Ship Port).” The counter is “in the lobby of the Hilton Riverside Hotel by way of the Outlet Collection Riverwalk Mall.”

The closest rental counter to the ships we found: about 0.4 miles by road to Julia Street and 0.6 to Erato Street, our estimates. Returns are meant for office hours. Use the key drop and, in Budget’s words, you stay responsible for the car “until the contract can be closed on the following business day.”

From here it’s a short cab: the city’s cruise-ship fare is $14 for one, $8 a person for two or more.

Source: budget.com/en/locations/us/la/new-orleans/n5l Checked Sept 28, 2026
Hertz

Hertz, Convention Center Boulevard

901 Convention Center Blvd · 504-568-1645
0.5 mi to Julia St0.6 mi to Erato St
HoursMon–Fri 8 AM–6 PM · Sat 9 AM–noon · Sun closed
ShuttleNone published

Hertz calls it “only moments away from the beautiful riverfront and the Port of New Orleans, right in the city center.”

About half a mile by road from both terminals, our estimates. Closed Sundays, and Saturday is a three-hour window.

Then a taxi for the last half mile, or a walk if you packed light.

Enterprise

Enterprise, Canal Street

1939 Canal St · 504-522-7900
Open Sundays1.9–2.2 mi to the ships
HoursMon–Fri 8 AM–6 PM · Sat–Sun 8 AM–5 PM
ShuttleNone to the port. “Pick-Up Service Available” for starting a rental

“After-Hours Returns Unavailable.”

The only downtown Enterprise open on Sunday, per its own pages. About 2 miles by road from the terminals, our estimates.

Then a taxi or rideshare to the ship.

No company returns cars at either cruise terminal that we could find, and the Port of New Orleans’ cruise pages talk about parking, directions and terminals without a mention of rentals.

That makes the Hilton Riverside counter, at the foot of Poydras Street, the closest you’ll get. You reach it through the Outlet Collection at Riverwalk, and its own listing ties it to the ships — Budget writes “services Cruise Ship Port” beside the address, and Avis calls it “New Orleans Hilton Cruise Ship.”

It still isn’t a shuttle desk — nobody there says it will drive you. From the lobby it’s a short cab, and the city sets that fare at $14 for a single rider, $8 per rider once there are two or more, or the meter if it reads higher.

Other downtown options start with a second Avis and Budget counter at 1317 Canal St (8 to 6 on weekdays, 8 to 2 Saturday, 8 to 1 Sunday). Sixt works out of the Hyatt Regency at 601 Loyola Ave (9 to 5 weekdays, 9 to 1 weekends), and Enterprise has a branch at 1019 Baronne St as well as Canal. National and Alamo rent only at the airport.

Avis and Budget will collect you downtown with 24 hours’ notice, and both Enterprise branches list “Pick-Up Service Available” — that’s for starting a rental, not for a ride to the ship.

The garage question

Is the rental worth keeping for the cruise?

Cruise lengthPort garage, flat rateRental kept those days (downtown rate)
4 days$120$226
5 days$135$282
7 days$180$396

The port prices its garages by cruise length: $120 for 4 days, $135 for 5, $180 for 7, and $350 for 14 at Erato Street; booking online adds $1 a day. The rental column is our assumed $50 a day with downtown tax, for the days the car sits. Illustrative

The port publishes no rule about leaving a rental in its garage while you sail — that part is between you and the rental company.

Unless you drive off the ship and straight onto the road, give the car back before boarding and rent again after.

A week of parked rental plus the garage runs past $500 at our assumed rate — before the car has moved an inch.

Tall vehicles, check the clearance first. Erato Street’s garage allows 7 feet 6 inches (8 feet 4 inches in one limited area), but the 100 Poydras garage that serves Julia Street stops at 6 feet 6 inches — low enough that a tall SUV or a van wearing a roof box may not fit.

Weekends

The Hilton counter shuts at 1 on Sundays

Pick a sailing day and an arrival time. The checker holds it against every hour these desks publish, in New Orleans time.

    Run Sunday at 11, then 1:30. The Hilton Riverside desk locks up at 1 on Sunday and 2 on Saturday, and Hertz on Convention Center Boulevard is dark all Sunday, so a weekend sailing wants a morning drop.

    There is a key drop at the Hilton — just not one we’d lean on before a cruise. Budget’s page says the car and any charges remain yours “until the contract can be closed on the following business day,” which before a cruise means the next morning the counter opens — with you already at sea.

    We’d rather hand the keys to a person, not a slot.

    Parish by parish

    14.75% at the airport, 13% downtown

    ChargeAmountWhere it comes fromStatus
    Louisiana sales tax5%The state rate since Jan 1, 2025, per the Department of Revenue, and it applies to rentalsVerified
    Automobile rental tax3%2.5% state and 0.5% local, on rentals of 29 days or less (R.S. 47:551), charged on top of sales taxVerified
    Jefferson Parish (MSY)4.75%The parish covering Kenner and the airport, per its tax collector, the Sheriff’s OfficeVerified
    Airport tax district (MSY)2%An extra levy on sales and rentals inside the airport district, per the same officeVerified
    Orleans Parish (downtown)5%Per the City of New Orleans; with the state’s, 10%Verified
    MSY facility charge$7.95 a dayEvery rental day, per the airport’s own audited 2024 accounts; in place since July 2016Verified
    MSY access or concession feeAbout 11% (unpublished)No company publishes a 2026 figure. Louisiana’s own 2020–21 state rental contract lists 11.11%, so we use 11Not published
    A Florida-style $2 surchargeDoesn’t applyFlorida law only; the 3% rental tax is Louisiana’s versionChecked

    Sources: the Louisiana Department of Revenue, the Jefferson Parish Sheriff’s Office, the City of New Orleans and the airport’s 2024 audit. Stacked up, it’s about 14.75% at MSY and 13% downtown — our sums, not a published rate. Checked Sept 28, 2026

    The airport costs you twice. An MSY pickup carries the airport’s facility charge ($7.95 a day), an access fee and nearly two more points of tax; a downtown desk carries none of those. Discover Cars’ help page cautions that a US price can leave out taxes and surcharges, so read “Rate Excludes” before comparing.
    Airport or downtown

    Downtown pickup, smaller bill

    Days rentedCollected at MSYCollected downtown
    1 day$73$56
    2 days$146$113
    3 days$218$170
    5 days$364$282

    Same assumed $50 base rate both ways. The MSY column adds the $7.95 daily facility charge and an assumed 11% access fee, and the tax is our sum of the published rates, 14.75% at MSY and 13% downtown. Fuel and extras sit on top in both. Illustrative

    At an identical base rate, MSY costs about $16 a day more in charges and tax — every day of the rental, not just the first.

    If you’re sleeping downtown before the ship, the $36 flat cab in from the airport and a one-day rental from the Hilton Riverside or Canal Street comes out ahead of an airport pickup at our assumed rates, as long as the downtown rate holds.

    It may not — the downtown desks keep shorter hours, and their daily rate can come in higher, so price both for your dates before you choose.

    Kenner

    The rental cars sit across the airfield

    Per the airport and each company’s MSY page
    Where the cars are600 Rental Boulevard, across the airfield; the shuttle leaves Level 1 Baggage Claim (walk toward the long-term garage) every 5 minutes, day and night, and the airport says the ride takes 15 to 20 minutes
    AllowAvis says 20 to 30 minutes; Enterprise says 30 to 45 for the whole transfer
    CompaniesTen brands: Avis, Budget, Hertz, Enterprise, Alamo, National, Dollar, Thrifty, Sixt and Payless
    HoursThey differ by brand: Avis 5 AM to 2 AM, Hertz 6 AM to 11:59 PM, Sixt 6 AM to midnight
    To the terminalsRoyal Caribbean’s and Norwegian’s directions put it at 15 to 17 miles
    Under 25Enterprise charges $25 a day and Avis $27 on their MSY pages; Hertz’s US rate is $19

    Sources: the airport’s rental-car page and each brand’s own MSY listing. Checked Sept 28, 2026

    The shuttles come every 5 minutes, but the ride is part of the trip, so budget half an hour or more from the bag belt to the driver’s seat.

    Bridges

    Louisiana barely tolls the drives you’ll make

    The Crescent City Connection, the bridge over the river downtown, stopped charging in March 2013. MSY, River Road, the swamp tours, the Mississippi coast — you won’t meet a toll on any of those drives.

    The Lake Pontchartrain Causeway charges southbound only, toward the city: $6 cash or card (a card adds 3%), or $3.40 with a toll tag. Northbound is free.

    A transponder from home is no use here. Louisiana’s state toll bridges don’t read out-of-state tags, and Louisiana is missing from the coverage lists for both Avis e-Toll and Enterprise’s TollPass.

    Paying at the Causeway booth sidesteps the question — cash or card, not a tag.

    Heading for Grand Isle, the LA 1 bridge at Leeville costs $4.50 southbound with a GeauxPass and 90 cents more without one. It’s all-electronic, with no cash lane, so ask at the counter how a plate-billed toll gets charged to you.

    On the new Belle Chasse bridge, tolls have been suspended since October 2025.

    Where we come down

    The car belongs to the day trips

    Our take on it

    The terminals are 15 to 17 miles from MSY, and the city fixes the cab fare at $36 for one or two of you. A rental on that run costs more and still leaves you at a counter a few blocks from the gangway. Outside the city it’s a different sum — the plantations and swamp tours an hour away, or the drive on after the cruise. When you rent around a sailing, know the Hilton Riverside counter’s hours, not just its address.

    Rent if

    • A plantation or swamp day is planned
    • A drive to the coast or Cajun country follows the cruise
    • Tours price by the person, and you’re three or more
    • You land at Baton Rouge or Gulfport

    Skip it if

    • MSY to the terminal is the only drive
    • You’re staying in the Quarter or the Warehouse District
    • The hotel wants $50 a night to park
    • The return would fall on a Sunday afternoon

    Can’t decide? Four questions and the arithmetic behind them.

    MSY to the terminals

    Pricing the airport run

    It opens on two travelers, MSY to the ship. Change the group or the pickup, then type your own quoted rate.

    Your tripEvery figure is editable
    Travelers
    Kids in car seats
    Rental days
    Your quoteType what the company shows you
    Rental, all in · 2 travelers
    —
    Compare MSY quotes Partner link · real quotes for your dates · how it works
      The rental, line by line
      Against the other ways to do it

      Rates below are our placeholders, not a quote. We set the base rate at $50 ourselves; Discover Cars showed MSY cars “from $37” a day when we checked on Sept 28, 2026. It also cautions that US totals may exclude some taxes and surcharges, so put in the rate from your own quote. Collect at MSY and we add $7.95 a day for the airport’s facility charge, plus an access fee we set at 11%, since no company publishes one. Tax is our own addition of the published rates. At MSY: 14.75%, from the state, Jefferson Parish, the airport district and the 3% rental tax. Downtown: 13%, from the state, Orleans Parish and the rental tax. Louisiana adds no Florida-style daily surcharge. Fuel: AAA’s New Orleans average for Sept 27, 2026, $4.01 a gallon, at 30 mpg. An MSY-to-downtown one-way may carry a drop charge; type it if your quote shows one. Cab fares are the city’s published rates (its page was last updated in 2022), and the cab from the rental counter to the ship comes on top.

      With our assumed $50 day, the car comes to about $75 for a trip the city’s cab covers for $36 — and the car still strands you at a counter, one more cab from the terminal.

      For the transfer, the taxi wins. Rent for River Road or the road trip afterwards, not for the ride in from the airport.

      Book

      Set the return to the Hilton before you search

      Discover Cars’ New Orleans listings include the Hilton Riverside and Canal Street counters alongside MSY, so you can price an airport pickup with a downtown return in one search.

      What it can’t show is whether that counter will be staffed at your hour — check the weekend times above against your boarding window before you pay.

      Book it
      New Orleans rentals, compared on Discover CarsDropping downtown? Pick Hilton Riverside or Canal Street for the return, and mind the weekend hours.
      • Pickup: MSY
      • Return: a downtown counter, or MSY
      • Fees itemized up front
      • No fee to cancel until 48 hrs out
      Compare New Orleans rentals Per Discover Cars, you owe nothing for cancelling at least 48 hours before pickup; the refund arrives as booking credit, though cash is available on request, the terms say.
      Partner link. Seabound Journeys is a Discover Cars affiliate: if you book through our link we may earn a commission, at no extra cost to you. It doesn’t change what we tell you, which comes from each company’s own published terms. How Discover Cars works, fees and all.

      The deposit, Full Coverage and the fine print are all in our Discover Cars review.

      Car seats and space

      Boosters from 4, the back seat until 13

      Louisiana’s statute (R.S. 32:295) lays it out stage by stage: under 2, rear-facing; from 2, a harness seat until it’s outgrown; from 4, a booster; then the adult belt at 9, or sooner if the booster no longer fits.

      Under 13, the back seat, wherever the car has one.

      American, Delta, Southwest and JetBlue each check a car seat free, their pages say — cheaper than renting one at the counter, and it’s a seat your child already fits.

      For sizing the car, Enterprise’s US capacities: five seats and three bags in a midsize, five and five in a standard SUV.

      The full-size SUV seats 7 with just 3 bags listed, while a 7-passenger minivan takes 7 and 5 — check the class on your quote, not the photo.

      FAQ

      Quick answers for a New Orleans sailing

      Does the New Orleans cruise terminal have a rental car office?

      Not that we found at Erato Street or Julia Street, and the port’s cruise pages don’t bring up rental cars. The nearest counter is Avis and Budget’s at 2 Poydras St, inside the Hilton Riverside, roughly 0.4 miles by road from Julia Street — and both brands’ pages tie it to the cruise port.

      What are the hours of the rental counter at the Hilton Riverside?

      Weekday hours run 8 AM to 6 PM. On Saturday it’s 9 to 2, and on Sunday 9 to 1, per Avis’s and Budget’s own pages. Returns are meant for office hours; if you use the key drop, the car stays your responsibility until the counter closes the contract on the next business day.

      Should I rent a car from MSY to the New Orleans cruise port?

      For the ride alone, no. The city fixes the airport-to-downtown cab: $36 covers one or two riders, and three or more pay $15 each, while a one-day MSY rental with its charges and tax comes to about $75 at a $50 day we assumed, plus a cab from the counter to the ship.

      How much tax is on a rental car in New Orleans?

      Collected at MSY, roughly 14.75% by our sum: Louisiana’s 5%, Jefferson Parish’s 4.75%, the airport district’s 2% and the state’s 3% rental tax, with a $7.95 daily facility charge and an access fee on top. Downtown it’s about 13% — state, Orleans Parish and the rental tax.

      Are there tolls around New Orleans?

      Very few. You can cross the Crescent City Connection free (it has been since 2013); the Causeway over Lake Pontchartrain bills southbound drivers only ($6 cash or card), and the LA 1 bridge toward Grand Isle is $4.50 electronically. You won’t meet a toll driving to MSY, River Road or the Mississippi coast.

      How much is a cab from a New Orleans hotel to the cruise ship?

      The city’s rate page (last updated in 2022) sets the cruise-ship taxi fare, bags included, at $14 for a lone passenger and $8 per person in a group of two or more — or the meter fare, whichever is greater.

      Sources, read September 28, 2026:https://www.budget.com/en/locations/us/la/new-orleans/n5lhttps://www.avis.com/en/locations/nam/us/la/new-orleans/nl8https://www.hertz.com/us/en/location/unitedstates/louisiana/neworleans/msyc10https://www.enterprise.com/en/car-rental-locations/us/la/downtown-new-orleans-canal-st-1403.htmlhttps://www.avis.com/en/locations/nam/us/la/new-orleans/ms1https://www.budget.com/en/locations/us/la/new-orleans/my3https://www.sixt.com/car-rental/usa/new-orleans/new-orleans-hyatt-regency/https://www.enterprise.com/en/car-rental-locations/us/la/downtown-new-orleans-baronne-st-1433.htmlhttps://www.nationalcar.com/en/car-rental-locations/us/la/new-orleans.htmlhttps://www.alamo.com/en/car-rental-locations/us/la/new-orleans.htmlhttps://portnola.com/cruise/parking-directionshttps://portnola.com/cruise/faqshttps://revenue.louisiana.gov/businesses/sales-taxes/automobile-rental-tax/https://revenue.louisiana.gov/tax-education-and-faqs/faqs/sales-tax-reform/what-is-the-state-sales-tax-rate/https://jpso.com/342/Sales-Use-Occupancy-Taxeshttps://nola.gov/sales-tax-rate/https://gasprices.aaa.com/?state=LAhttps://flymsy.com/car-rentals/https://www.avis.com/en/locations/nam/us/la/kenner/msyhttps://www.hertz.com/us/en/location/unitedstates/louisiana/kenner/msyt13https://www.sixt.com/car-rental/usa/new-orleans/new-orleans-int-airport/https://www.enterprise.com/en/car-rental-locations/us/la/new-orleans-louis-armstrong-intl-airport-14x1.htmlhttps://flymsy.com/wp-content/uploads/2025/08/Louis-Armstrong-Airport-Audit-Report-Final-2024.pdfhttps://www.doa.la.gov/media/iytkwlz3/enterpriseinstaterentals2020-2021.pdfhttps://www.hertz.com/us/en/products-and-services/value-added-services/united-states/young-rentershttps://www.royalcaribbean.com/faq/questions/driving-directions-port-new-orleans-louisianahttps://www.ncl.com/cruise-preparation/departure-day/getting-to-the-pier/driving-directionshttps://nola.gov/next/ground-transportation-bureau/topics/new-orleans-taxicab-rates/https://flymsy.com/taxis-2/https://www.carnival.com/shore-excursions/new-orleans/transportation-msy-airport-to-pier-105021https://www.legis.la.gov/Legis/ViewDocument.aspx?d=856754https://thecauseway.us/toll-tags/https://wwwapps.dotd.la.gov/administration/announcements/announcement.aspx?key=31588https://dotd.la.gov/about/office-of-operations/tolling-operations/frequently-asked-questions/https://www.avis.com/en/products-and-services/services/avis-e-tollhttps://www.enterprise.com/en/car-rental-faqs/us-citations-and-tolls/other-areas-us.htmlhttps://law.justia.com/codes/louisiana/revised-statutes/title-32/rs-32-295/https://www.aa.com/i18n/travel-info/special-assistance/traveling-children.jsphttps://www.delta.com/us/en/baggage/special-items/children-infant-itemshttps://support.southwest.com/helpcenter/article/stroller-and-child-items-policyhttps://www.jetblue.com/help/traveling-with-childrenhttps://www.enterprise.com/en/rental-cars/us/cars.htmlhttps://www.enterprise.com/en/rental-cars/us/suvs.htmlhttps://www.enterprise.com/en/rental-cars/us/vans.htmlhttps://www.discovercars.com/usa-louisiana/new-orleans/msyhttps://www.discovercars.com/usa-louisiana/new-orleanshttps://help.discovercars.com/hc/en-us/articles/28590571793809-Is-everything-included-in-the-rental-price

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