Rental companies rated for cruisers · Budget

Budget: same docks, different scorecard

Budget sits beside Avis at most of the cruise ports we checked, often at the same address, and it runs free pier shuttles at Port Canaveral, Port Everglades and PortMiami too. Where the two part ways is with renters — J.D. Power's 2026 study scored Budget 675, 11th of 13 brands.

Partner link: we may earn a commission at no extra cost to you, and it doesn't change the scores. How Discover Cars works.

Policies checked October 21, 202623 cruise portsIndependent of the booking partner
#3 of 10 for cruisers

Ranks 3rd of 10 by our method at 6.9. Port access nearly matches Avis — satisfaction scores of 675 (J.D. Power) and 73 (ACSI) pull it down.

  • Cruise-port access8.4
  • Customer satisfaction3.9
  • One-ways & border rules6.5
  • Drivers & family rules7.5
  • Cruise-day timing7.0
  • Tolls & cancellation7.5
3free pier shuttles at Florida ports
$27a day for renters 21–24 at most locations (Oct 2026)
$45+to drop at a location you didn't book
675J.D. Power 2026 score, against a 707 average

Who it suits

Is Budget right for your sailing?

Book Budget if

  • you're flying into Orlando for Port Canaveral; Budget's page is the only one we found that spells out picking up at the airport and dropping at the port.
  • a 21-to-24-year-old will drive, since Budget publishes its surcharge — $27 a day at most locations — instead of leaving it vague.
  • your second driver is a spouse or domestic partner, who drives free.
  • you're sailing from Manhattan and want a desk close by; Budget's 304 W 49th St office is 0.9 miles from the terminal.

Look elsewhere if

  • you'd return a car to the Port Everglades or PortMiami cruise office after it closes — neither takes after-hours returns.
  • your drop-off city might change mid-trip, because an unbooked drop costs at least $45.
  • survey scores weigh on your choice; Budget sits below the industry figure in both J.D. Power and the ACSI.
  • your ship docks at Port Canaveral on a weekend and you want the car for the full day — the 8401 Astronaut Blvd office takes returns only until 3 on Saturdays and Sundays.

Price it at your port

Where are you sailing from?

Pick the port and we'll show what Budget offers there, the two strongest alternatives by our score, and a link that opens Discover Cars at the right airport.

Pick a port to see Budget's access there.

On Discover Cars

Compare Budget rates for your dates

Every company at the airport, side by side, with the fees broken out before you pay.

Compare rental prices
  • Free cancellation up to 48 hours before pickup
  • Many companies side by side, fees shown before you pay
  • The deposit stays with the rental company, not the site

Partner link: we may earn a commission at no extra cost to you. It doesn't change the scores. Our review.

Port by port

Budget's cruise-port map

Three Florida ports get a Budget pier shuttle. At Port Canaveral it meets passengers at the pier, and returns go only to 8401 Astronaut Blvd during office hours — 8 to 3 at weekends. Port Everglades shares the 2520 Miami Rd office with Avis and Payless. For PortMiami, book code P2F at 93 SE 2nd St — the last shuttle runs at 1:30 PM.

Thirteen more ports have a Budget desk near the terminal, usually shared with Avis, such as the Hilton Riverside in New Orleans. Several offer free pick-up with 24 hours' notice — a branch service, not a ride from the ship.

Seven are airport-only — at Seward there's no Budget office at all, which leaves the Anchorage airport counter.

Tap a port for the details, the source and that port's rental guide.

The fine print that bites on a cruise trip

Budget's fine print for cruise travelers

On tolls and extra drivers, Budget reads like Avis. The differences sit at the edges of a cruise trip — a published under-25 fee, one-ways that have to be set up in advance, and cruise offices that won't take a car after closing.

All checked on Budget's own pages Oct 21, 2026; two cards are flagged as partly confirmed.

Under-25 surcharge

$27 a day

At most locations renters 21 to 24 pay $27 a day, and Budget says online rates don't show it (October 2026). New York and Michigan allow renters from 18.

Source: budget.com/en/help/usa-faqs/age-to-rent · checked Oct 21, 2026

Partly confirmed

One-ways

Book ahead

Budget allows one-ways but asks you to contact it before returning somewhere else; fees may scale with distance, and coupons don't apply. Our port pages quote at least $45 for an unbooked drop.

Source: budget.com/en/products-services/services/one-way-car-renta · checked Oct 21, 2026

Cruise-office returns

Office hours

At cruise-port locations you're responsible for the car until the contract closes the next business day, and with no drop box you can't leave it after closing.

Source: budget.com/en/help/usa-faqs/rental-car-return · checked Oct 21, 2026

e-Toll

$6.95 a toll day

$6.95 on each day you use a toll, capped at $34.95 a rental plus the tolls, as of October 2026. Your own compatible transponder is allowed.

Source: budget.com/en/products-services/services/e-toll · checked Oct 21, 2026

Extra drivers

$13 a day

That's the rate in most states as of October 2026, with up to two additional drivers. A spouse or domestic partner is free, and California waives the fee for a parent, sibling or child.

Source: budget.com/en/help/usa-faqs/additional-driver-policy · checked Oct 21, 2026

Canada and Mexico

Canada: yes

Many US locations allow Canada with advance notice and a free non-resident insurance card. San Diego airport allows Mexico only for corporate customers, and no one-way can end there.

Source: budget.com/en/help/usa-faqs/cross-into-canada · checked Oct 21, 2026

Partly confirmed

Cancelling

$50–$150 prepaid

Prepaid bookings cost $50 to cancel 24 hours or more before pick-up and $150 inside 24 hours, with no refund if you never cancel. Budget's FAQ also describes a $75 fee inside 48 hours for card-guaranteed bookings, which we couldn't fully confirm.

Source: budget.com/en/customer-care/faqs/global/reservations · checked Oct 21, 2026

Debit cards

25+

Accepted from 25 (18 in New York) — airports may ask for proof of a return flight, and the hold typically equals the estimated rental, $100 minimum.

Source: budget.com/en/help/usa-faqs/rent-with-debit-card · checked Oct 21, 2026

Before you compare base rates

What Budget adds on top of the daily rate

Comparison sites show the base rate. These are the add-ons Budget publishes, so you can see the real total before you tap through — anything it doesn't publish shows at checkout, and we say so rather than guess.

  • Toll programe-Toll: $6.95 on each day you use a toll, capped at $34.95 a rental, plus the tolls$6.95 per toll day, capped at $34.95
Published add-ons for this trip$0

Figures from budget.com FAQs, read October 21, 2026; tolls themselves, taxes and airport fees come on top. See the sources.

Now compare the base rate

How the score adds up

How Budget gets to 6.9

On port access alone Budget scores 8.4, close to Avis's 8.8 — the same three shuttles, two fewer near-port desks. Family rules and fees match Avis at 7.5 each.

Satisfaction is the gap. Budget scores 3.9 there, and at 20% of the total that bar alone accounts for about 0.6 of its 1.1-point deficit to Avis. One-ways (6.5) and cruise-day timing (7.0) slip too.

Weighted Seabound cruiser score 6.9 / 10 · rank 3 of 10 · How we score

What renters say

Budget's survey numbers, read carefully

J.D. Power's 2026 North America Rental Car Satisfaction Study, released Oct 7, 2026 and reported by TravelPulse and Auto Rental News, scored Budget 675 out of 1,000. Only Thrifty and Dollar scored lower among the 13 brands, and it's 32 points under the 707 average. The ACSI's 2026 travel study gave it 73 out of 100, down 5%, against an industry 76.

Both surveys measure counters and cars, mostly at airports. Budget and Avis often share an address at the ports, so these scores are the clearest thing separating them — price both for the same office and decide whether the gap is worth the saving.

J.D. Power 2026

North America Rental Car Satisfaction Study · airport renters · 1,000-point scale · released Oct 7, 2026 · gold line = 707 average

  • Enterprise739
  • National726
  • Alamo716
  • Sixt714
  • Hertz711
  • Payless699
  • Avis696
  • Budget675
  • Thrifty666
  • Dollar663

Scores as reported by TravelPulse and Auto Rental News. Advantage, ACE and Fox were also ranked.

ACSI 2026

American Customer Satisfaction Index travel study · 100-point scale · released Apr 21, 2026 · gold line = 76 industry

  • Alamo79
  • Avis79
  • Hertz77
  • Enterprise76
  • National76
  • Budget73
  • Dollar71

Source: theacsi.com. ACSI doesn’t score Thrifty, Sixt or Payless separately.

Side by side

Budget against Avis and Alamo

Avis is the obvious check, since the two share most offices and rules; it scores 7.9 by our method. Alamo, at 6.7, ranks just below Budget and is mostly airport-based. Read the young-driver and cancelling rows, not just the scores, before you pick.

BudgetAvisAlamo
Seabound cruiser score6.97.96.7
Pier shuttles (of 23 ports)331
Near-port offices13153
J.D. Power 2026675696716
Toll programe-Toll $6.95/toll day, $34.95 cape-Toll $6.95/toll day, $34.95 capTollPass $4.95/toll day, $34.65 cap
Extra driver$13/day most states; spouse free$13/day most states; spouse free$15/day ($5 NY); partner free
Under-25 drivers21+ (18 NY/MI); $27/day at most locations21+ (18 NY/MI); fee varies (MCO $27/day)21+, no max; about $25/day 21–24
One-way rentalsBook ahead; unbooked drop $45+Most locations: no drop feeDrop charge varies; some not allowed
Canada / MexicoCanada yes · Mexico corporate onlyCanada yes · Mexico corporate onlyCanada most cars · Mexico no
Loyalty / counter skipBudget Fastbreak (free)Avis Preferred (free)Skip the Counter (free, credit card only); Insiders 5% off
CancellingPrepaid: $50–$150 feePay Now: $50–$150 feePay later free 24h+ out, then $50

Our take

Should you book Budget for a cruise?

Budget gets you to the same Florida piers as Avis. For a Port Canaveral sailing it's a reasonable pick, particularly when its rate comes in lower for your dates.

You give up some confidence at the counter, which the survey scores make plain, and some flexibility on returns. Lock the drop-off when you book, and get a cruise-office car back while the office is open.

Budget Fastbreak is free and lets members bypass the counter line, so join before you fly in.

Price Budget and Avis for the same office and dates, then choose whichever is lower once fees are in, not on the base rate.

Price Budget against everyone else

Discover Cars shows Budget next to the other companies at your airport for your dates, with the fees broken out before you pay.

Free cancellation up to 48 hours before pickup on Discover Cars · prices from many companies side by side · the deposit stays with the rental company. Partner link: we may earn a commission at no extra cost to you. Our Discover Cars review.

Compare rental prices

The other nine

How the rest rate for cruisers

Avis7.9 / 10 · #1Free pier shuttles at 3 Florida ports and desks near 15 more; J.D. Power is its weak spot.
Enterprise7.3 / 10 · #22nd of 10 at 7.3: branches near 15 of 23 ports and the top J.D. Power 2026 score, but many close Sundays.
National6.8 / 10 · #44th of 10 at 6.8: Emerald Club family drivers go free, but it's airport-only at 15 of 23 ports.
Alamo6.7 / 10 · #55th of 10 at 6.7: tied ACSI's top 2026 score and offers Skip the Counter, but airport-only at 16 ports.
Hertz6.2 / 10 · #6Desks near 12 ports and the closest counters in Canada, but no pier shuttle and many Sunday closures.
Sixt5.6 / 10 · #7Downtown desks near 10 ports, many in hotels, no shuttles; Canada round trips only, and spouses pay in Florida.
Payless4.5 / 10 · #8Pier shuttles at Port Everglades and PortMiami only; no presence at 11 ports, no Canada without approval.
Dollar4.3 / 10 · #9Hertz-owned, airport-only, no confirmed port office; Mexico allowed with insurance; $16-a-day late fee.

Re-rank all ten for your port and priorities →

Questions

Budget for cruisers: FAQ

Is Budget the same company as Avis?

Both belong to Avis Budget Group, and at many cruise ports they share an office, such as 2520 Miami Rd at Port Everglades. Most rules match, including the $13-a-day extra-driver fee and e-Toll pricing. Satisfaction scores don't: Budget 675 on J.D. Power's 2026 study, Avis 696.

Where does the Budget shuttle pick up at Port Canaveral?

Budget says its free shuttle meets passengers at the pier and the ride is under 10 minutes. Returns go to 8401 Astronaut Blvd during office hours, 8 to 6 on weekdays and 8 to 3 at weekends when we checked. Its page also lays out picking up at Orlando airport and dropping at the port.

Can I return a Budget car after hours at PortMiami?

Not at the cruise office. Our port pages found no after-hours returns at Budget's PortMiami or Port Everglades cruise locations, and Budget holds you responsible until the contract closes the next business day. The MIA and FLL airport counters run 24 hours.

How much does Budget charge drivers under 25?

$27 a day at most locations for renters 21 to 24, as of October 2026, and Budget says online rates don't include it. In New York and Michigan the minimum age is 18, with state-specific fees.

Can I take a Budget rental to Canada for a Vancouver or Québec cruise?

Many US Budget locations allow it with advance notice and a free non-resident insurance card. Budget's only Vancouver desk is on Cambie St, 2.6 miles from the port, and in Québec City it shares the Hilton desk with Avis.

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